Shipping Policy
Thank you for shopping with My Life Of Words!
Processing Times
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You'll receive another notification when your order has shipped.
Shipping Rates
Shipping charges for your order are a flat rate and will be displayed at checkout. We currently ship all over the world and offer free local pickup in the Calgary area. ​
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Estimated delivery within 5-10 business days within Canada.
International shipping times may vary depending on location and customs delays.
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We offer local pickup in Calgary, Alberta for certain orders. Please contact us before placing your order if you'd like to arrange local pickup.
Digital Downloads
Digital products are delivered instantly via email. No physical shipment is required. If you do not receive your download within 10 minutes, please check your spam folder or contact us.
Order Issues & Damaged Items
If your order arrives damaged or there is a problem with your shipment, please contact us at samanthamlaycock@gmail.com within 7 days of delivery. Include your order number and a photo of the issue so we can assist you.
Incorrect Shipping Info
Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
As a small, independent author business, every purchase supports the stories we share and the women that we empower. Thank you for your support and patience as we lovingly package and ship each order.